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IMPORTANT INFORMATION: Vodafone 30GB data allowance SIMs available for Schools

Posted on 24/11/2020 09:33:06

Vodafone UK announced it is giving free connectivity to 250,000 children across the UK to help them access school work from home, catch up on lost learning during school holidays, and continue with their education if they are required to isolate. The Vodafone schools.connected support – in the form of data SIMs – is available to primary and secondary schoolchildren in England, Northern Ireland, Scotland and Wales.

Schools can order the data SIMs to give to pupils who find it difficult to access education from home because they don’t have the right connectivity. Each SIM has a 30GB data allowance valid for 90 days.

The launch of this emergency package follows consultation with head teachers and education trusts, who report that many children are struggling to access education from home due to a lack of connectivity.

More details and how to apply can be found here


IMPORTANT INFORMATION: Norfolk Schools Management Information System (MIS) Framework

Updated on 11/11/2020 15:04:01

The current Management Information System contracts with Norfolk County Council will expire on 31 March 2021. Feedback from schools currently purchasing the service through ICT Solutions has shown a desire to continue with the current framework in place. The following suppliers are available on our Framework at discounted pricing:

  • Bromcom
  • Capita SIMS
  • Pupil Asset
  • RM Integris
  • Scholarpack

Some schools have expressed an interest to view other Management Information Systems, so we have arranged demonstration sessions with each supplier. In the current climate, these will be carried out via Microsoft Teams and is recommended the Head, Business Manager, Data Manager and School Secretary attend so you can make an informed decision for your school/academy.

These demonstrations are open to all Norfolk schools, regardless of whether they purchase their MIS or have their support via ICT Solutions. They will be aimed at Primary and Special schools/academies.

We have the following dates and times available. To join the demonstration, you would simply need to click on the link beside the MIS you are interested in seeing.

It would be appreciated if you are thinking of attending any of the events, if you could email with your preferred date/time.

MIS pricing from April 2021 is unavailable at present but will be shortly.

If you are thinking of switching your MIS Supplier, please can you notify us no later than December 18th so that we can notify the supplier on your behalf. Failure to do so may result in a financial penalty being imposed by them.



MIS Supplier

Demonstration link

17 November

11:00 - 13:00

RM Integris

Join Microsoft Teams Meeting

17 November

13:00 - 14:00


Join Microsoft Teams Meeting

18 November

10:30 - 11:30

Pupil Asset

Join Microsoft Teams Meeting

18 November

14:00 - 15:00


Join Microsoft Teams Meeting

19 November

10:30 - 12:00

Capita SIMS (They will be showcasing SIMS Primary during this demo)

Join Microsoft Teams Meeting


IMPORTANT INFORMATION: Free Microsoft training sessions in October and November

Updated on 11/11/2020 14:59:46

With many schools now using Microsoft 365 and Teams for remote learning, we have put together some short training sessions on getting the best out of these applications in an educational environment.  The training will be delivered by one of our Microsoft Global Trainers and are free to attend.

** Please note: There has been an amendment to the date of the next session, it is now the 26th. The link is still valid **



Joining Link

14thOctober 2020

15.30 – 16.30

Get started with Office 365

Join Microsoft Teams Meeting

22ndOctober 2020

15.30 – 16.30

Starting with Microsoft Teams

Join Microsoft Teams Meeting

5thNovember 2020

15.30 – 16.30

Do more with Office 365 and the Microsoft Educator Community

Join Microsoft Teams Meeting

26th November 2020

15.30 – 16.30

Hybrid learning in the Teams environment

Join Microsoft Teams Meeting

If you were unable to attend, recordings of the sessions held on 22nd October and 5th November are available on YouTube.

Starting with Microsoft Teams for Education:

Do more with Office 365:

We would appreciate your feedback and suggestions on what to cover in potential future sessions:

ICT Solutions are an accredited Microsoft Global Training Partner, we can offer a range of training options and bespoke packages to meet your requirements.

If you would like to know more about our training packages please contact us at


Notice to Schools/Academies regarding the Audio Visual Framework - November 2020

Posted on 09/11/2020 16:11:19

The current Audio Visual Framework which is in place for Schools and Academies across Norfolk via ICT Solutions / Norfolk County Council is due to expire on 31st December 2020.

We are currently in the process of re-tendering the Audio Visual Framework and will appoint suppliers to start from 1st January 2021.

The purpose of the Framework is to provide Schools and Academies with a purchase route for Audio Visual requirements within their establishment, whether it is for Classroom equipment or more specialist Hall Audio Visual equipment. It provides security in the knowledge that the companies appointed to this Framework have been evaluated by Procurement, Health & Safety and Technical Specialists within Norfolk County Council. This is to ensure the chosen suppliers provide value for money, are financially sound as a business, adhere to the correct Health, Safety and Safeguarding procedures and offer technical solutions particularly designed for educational purposes.

Robust procedures are put in place to ensure fair mini-competitions are carried out within the Framework to ensure Schools / Academies are provided with a solution which best meets their requirements, taking out the hassle of having to approach companies themselves and ensuring good procurement practice is followed.

Our Procurement Team are extremely experienced in discussing requirements and consulting with Senior Leadership Team or ICT Leads within the School / Academy to establish the educational requirements for new equipment. With the information and knowledge gained from these discussions we would then approach the suppliers within our Framework to conduct a mini competition to provide tender proposals for these requirements. These proposals are then evaluated by our experienced Procurement Team to ensure they are offering the correct solution to meet the requirements and are value for money. Once the tender has been awarded, we will request the company then arranges to visit the School or Academy to carry out surveys and discuss their solution with them in more depth. This saves the School / Academy having to manage visits from multiple companies to assess the same requirement.

We have close relationships with most of the major Interactive Screen Manufacturers who specialise in products specifically for educational environments and can arrange free of charge demos of equipment and essential training.

If you would like any further information regarding this Framework or have a current requirement to procure Audio Visual Equipment, please do not hesitate to contact our Procurement Team – or 01603 475603 (Option 2).


GDPRiS Webinar - EU-US Privacy Shield & transferring data outside the EU

Posted on 08/11/2020 16:09:06

GDPRiS have notified us that they are holding a webinar for Norfolk schools on Tuesday, December 1st. To give you an idea of what will be covered, please see the following link -

Speakers on the day will be as follows:

Russell Holland, Barrister and Partner at PHP Law

Russell is a barrister who specialises in all aspects of education law. For many years he has been advising both multi academy trusts and maintained schools on all legal issues for schools including special educational needs and disability, employment law, governance and many other matters. When GDPR was coming in back in 2018 Russell developed specialist training courses designed specifically to help schools implement GDPR which were well received. Russell has continued to advise many schools on all aspects of GDPR including breaches, dealing with complaints made by parents to the ICO and compliance matters.

Alexander Banthien, Technical Director, GDPRiS

Having started his career in software and security in the 1990s, Alexander has worked in the UK EdTech sector since the early 2000s, when he was part of the team that set up ParentPay. Since 2013 he plays a leading role in ParentPay Group’s Information Security and Information Governance team, looking at exploring and improving the group’s security posture and running compliance programmes for PCI-DSS, GDPR, ISO27001 and others. Alex has also been one of the Directors of GDPRiS since 2017.
The webinar is free to attend and will be carried out via Zoom. Our advice is to check that this is permitted on your network in advance of the event. Please register your interest at the following link -
It is expected to last between 30-40 minutes and is open to all schools.



Posted on 13/10/2020 14:13:44

We are aware of a recent cyber attack that has affected the IT services of a council in the London area. Whilst the exact cause of the incident is currently unknown, we would therefore like to remind Schools/Academies to remain vigilant at the present time when receiving any emails, especially if they are from an outside sender.

Guidance on how to spot such emails and websites can be found on our website -

For more information please contact the Service Desk on 01603 475603 or